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Business FAQ

Please, send the order to the manufacturer (best by e-mail) with following specifications:

  • Type of sensor, measurement range and direction of load
  • Type of output in case you order the sensor with build-in signal conditioner
  • Number of pieces
  • Required time of delivery

Order example:

  • EMS30 – 1 kN – tension, 2 pcs.
  • EMS150E – 5 kN – compression, 4 – 20 mA, 5 pcs.

In case of request for different parameters than those listed in the datasheet e.g. different temperature range, cable length etc. it is necessary to consult the order by telephone or email before its sending.

Please, send the order to the manufacturer (best by e-mail) with following specifications:

  • Type of signal conditioner
  • Sensitivity of sensor connected to the conditioner
  • Type and range of output
  • Number of pieces
  • Required time of delivery
  • If you want to set up the signal conditioner to force sensor (when you buy signal conditioner with force sensor as a pair)

Order example:

  • EMS168, 1,5 mV/V, 0 – 10 V, 3 pcs.
  • EMS170, 2 mV/V, 4 – 20 mA, set up to EMS100 – 10 pcs.

It is possible to order signal conditioner with different parameters (e.g. filtering frequency). Please contact the manufacturer.

The product’s certificate with parameters measured at the quality control is supplied to each sensor. It is also possible to order product’s certificate from independent test room. This certificate will be paid extra and the delivery period will extende by 2 weeks.

The product complain is always handled individually. Please, contact us (call us) before you send the product back. In many cases the complaint can be solved after consultation. If the consultation will not be helpful,we will agree you the next steps.

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EMSYST, spol. s r.o.
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91101 Trencín
Slovak Republic
tel.: +421 32 7432400
e-mail: mail@emsyst.sk
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